Dispatch & Shipping Information

Notification of a Freight Shortfall Invoice

Freight Shortfall invoices may be raised by our Sales Team if the incorrect Freight may have been selected.

To ensure no additional delay to the dispatch of your Order, please pay this invoice at your earliest convenience.

If you wish to discuss the Freight Shortfall, please call us on (07) 5515 7912 and select Extension #1 and quote your Order # to our Team. 

Warehouse Dispatch Lead-times

Upon placing your order, please allow 3 - 5 Business Days for processing and collection of your order from our Warehouse by the Couriers once ALL Payments are confirmed - if your entire order is in stock. Please allow additional time if parts of your order are out-of-stock and in backorder - if you wish to have part of your order dispatched please email help@bushwakka.com.au.

Note: In-State & Interstate Deliveries can vary outside of standard Courier Lead Times caused by demand on logistics at certain times of year.

Tracking Information

Note: Until your Order has been collected from our Warehouse by the respective Courier Company, you will not receive any specific tracking details. 

TNT Track and Trace https://www.tntexpress.com.au/interaction/trackntrace.aspx

CouriersPlease https://www.couriersplease.com.au/tools-track

Aramex Australia https://www.aramex.com.au/tools/track/

Awning Shipping Information

Nationwide Awning Freight - to your door! $150.00

*International Order Freight (via DHL) is to be arranged by the Customer - specific preparation is required and must speak with a member of our Sales Team before booking in for collection of the order from our Warehouse.

Accessories & Other Shipping

• Warehouse Collection - Pickup in Ormeau, QLD FREE
• APPAREL ONLY Satchel - Shipping to your Door $10.00
• Accessories ONLY - Shipping to your Door $50.00

Rooftop Tent Shipping

 Nationwide Rooftop Tent - to your nearest Allied Express $550.00.

We do not freight Rooftop Tents directly to your door, you are welcome to arrange your own freight and provide us with shipping labels etc. For this service, contact our Sales Team directly.

Off-road Camper Shipping

Noting: Off-road Camper Freight is to be arranged via our Camper Sales Team directly. 

Courier Companies Used by Bushwakka Adventure Gear

AWNINGS Lead Times (may vary for Rural & Regional Locations)

• TNT 3-5 Business Days
• Allied Express 8-10 Business Days

ACCESSORIES Lead Times (may vary for Rural & Regional Locations)

• CouriersPlease 3-7 Business Days
• Aramex Australia 3-7 Business Days
• Australia Post 3-7 Business Days